Leah's Timeless Treasures stands out from other vintage stores due to our dedication to sourcing quality Home Décor, Jewellery, and Collectibles from the 1800s upwards, with brands that you know and love from around the world. Established in 2023, our online store travels to destinations far and wide, both nationally and internationally, to curate exceptional pieces of the most hard-to-find vintage items. Our commitment to providing unique and exceptional quality items as well as educating our Customers about vintage pieces; sets us apart from other vintage stores, ensuring that our customers can find truly timeless treasures that they will love and cherish for years to come.

All our items are thoroughly checked for damage, cleaned, and sometimes professionally restored before being listed on Leah’s Timeless Treasures website. However, it's important to note that vintage items may show some signs of wear or fade due to age. Despite this, we take great care to ensure that any visible damage such as stains, scratches, or wear is documented with detailed photos and/or videos. Damaged items are sold in “As Is” condition, providing full transparency to our customers regarding the condition of the products. We are committed to offering high-quality vintage items and strive to accurately represent the unique character and history of each piece in our collection.

The best way to stay updated on the latest releases and sneak peeks at Leah's Timeless Treasures is to follow us on Instagram at LeahsTimelessTreasures and like our Facebook page. We drop new stock twice a week at 8pm AEST, and as all of our pieces are unique one-off handpicked items, it's best to get in quick. If you see something you like that is not yet on our website, feel free to send us a direct message on Instagram or Facebook. Our social media pages provide the latest sneak peeks at upcoming drops and allow you to be the first to know about our new arrivals.

At Leah's Timeless Treasures, we have made it as stress-free as possible to complete your purchase. We accept payments through Paypal or Klarna. Whether you prefer to use your Paypal account or the convenient buy now, pay later option through Klarna, you can easily and securely complete your transaction with us. We want to ensure that you have a seamless and secure shopping experience when purchasing our timeless treasures. Don't have an account with Paypal or Klarna? Sign up for Paypal link here Sign up for Klarna link here

In most cases, we can cancel or change an order if it has not yet been packed and shipped. We require 24 hours' notice from the point of sale to cancel an order. Please email us at admin@leahstimelesstreasures.com as soon as possible to advise of any changes or request cancellation. We will do our best to accommodate your request, but please note that once an order has been packed and shipped, we will not be able to make changes or cancel the order. Thank you for your understanding and cooperation. Please refer to our Returns and Refunds Policy; it states cancellation terms.

Leah's Timeless Treasures processes and ships all orders within 24 hours of receiving payment. We dispatch orders by 2:00 PM AEST, Monday through Friday, which allows us to accommodate any last-minute cancellations or changes requested by customers. All shipments are handled through Australia Post, and your order confirmation email will include a tracking number to monitor your parcel's delivery. This ensures your order is promptly processed and dispatched, and you can easily track it to your destination for your peace of mind.

If your order from Leah's Timeless Treasures is lost in transit, it is important to first check the tracking number provided for your parcel. In most cases, if no one is home when the parcel is delivered by Australia Post or International Courier, they will take it to your local post office for you to pick up. However, if your order is still not located, please note that we do not provide refunds or store credits for orders that are lost in transit. If your item exceeds AUD100, it is recommended to take extra insurance protection against loss or damage, you can simply place your order as normal and then email admin@leahstimeless.com and request a quote for extra insurance for your shipment. This additional step will provide peace of mind for your purchase.

At Leah's Timeless Treasures, we accept returns within 14 days from the date you physically received the item. However, the buyer is responsible for paying the return shipping. It's important to note that we cannot predict how an item will wear, and as a result, we will not accept returns if an item becomes damaged after use. In order for a return to be accepted, the item must be in its original condition, including any labels, in its original packaging and must be unused. Please be aware that we do not refund freight costs or any additional costs incurred for returning the item. Please refer to our return policy for more information. We aim to provide high-quality, timeless pieces and want to ensure that our customers are satisfied with their purchases.

We want to ensure that our customers are satisfied with their purchases. We do accept refunds under certain conditions. If an item states defects or is in an "As Is" condition in the product description, accompanied by photographs or videos, we will not accept refunds for those items; ensure to read all information of the product and view photos and videos prior to purchase. We do not accept refunds if the buyer has a change of mind for any reason after the purchase. Additionally, we do not accept refunds based on size or fit, so we encourage our customers to refer to the measurements provided in each listing to ensure the right fit. In summary, no refunds will be accepted unless the product is damaged during shipping or damage condition was not stated in the item description. Please refer to our Return and Refund Policy.

If you need to exchange a product after receiving it, please contact us immediately via email: admin@leahstimelesstreasures.com We only offer replacements for items that are received defective or damaged during transit or when damage was not noted in product description. We are happy to exchange in place of a refund, as long as the item you wish to exchange is still available and of equal value to the item you originally purchased. If you choose to exchange for a higher value item, you will be responsible for paying the difference in price plus shipping fees. Our goal is to ensure that you are completely satisfied with your purchase, and our returns and exchanges policy reflects our commitment to providing high-quality products and excellent customer service. Please refer to our Returns and Refunds Policy.

Our online store, www.leahstimelesstreasures.com, is open for business 24/7. You can place orders at any time, and we process and ship orders within 24hrs from Monday through to Friday. Our goal is to provide a convenient shopping experience for our customers, allowing you to browse and purchase our timeless treasures at your leisure. Whether you're an early riser, a night owl, or somewhere in between, our online store is always accessible for your shopping needs.

Yes you can. Instagram. @leahstimelesstreasures Facebook. @leahstimelesstreasures Email: admin@leahstimelesstreasures.com

The best way to get in contact with us is by email at admin@leahstimelesstreasures.com, and we will get back to you ASAP. Alternatively, you can click on our website contact page to reach out to us. Whether you have questions about our products, need assistance with an order, or have any other inquiries, our team is committed to providing prompt and helpful support to ensure your experience with Leah's Timeless Treasures is a positive one.